✉

How can we help?

Choose a subject so your message goes directly to the right team.

⏱Usually answered within 1 working dayMonday–Friday, 09:00–17:00 CET

1Choose a subject

2Your details

3Confirmation

←Choose a subject first

The correct form will appear here.

Step 2 of 2

Support request

Fields marked with * are required.

🛡

Verify your orderUse the email address entered during checkout.

Order number *Checkout email *

Your custom paintingsSelect the painting that needs replacement items.

How many kits are affected? *Confirm the size shown on your canvas or packaging *

First name *Last name * Email address *We will send updates to this address.

Missing numbers or codes *

Photo of the damaged or incorrect item *A clear photo lets us confirm what arrived and offer the right solution without extra emails. Your message *

🛡 Your order information is sent securely.

✓Request received

We will review your request and contact you by email.

What happens next?